Technical Terms and Definitions

Browse Alphabetically

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z # ALL



SLA - Lingo

Service Level Agreement. An SLA is a written agreement of what quality of service Verio will provide. Usually downtime, packet loss, and latency are components of an SLA as well as the penalties Verio impose on itself (credits) for falling below the SLA guidelines.